Gray John. Men Are from Mars, Women Are from Venus.

not understand how a woman is different, he can make things worse when he is trying to help. Men need to remember that women talk about problems to get close and not necessarily to get solutions.
So many times a woman just wants to share her feelings about her day, and her husband, thinking he is helping, interrupts her by offering a steady flow of solutions to her problems. He has no idea why she isn't pleased. For example, Mary comes home from an exhausting day. She wants and needs to share her feelings about the day.

She says, "There is so much to do; I don't have any time for myself."
Tom says, "You should quit that job. You don't have to work so hard. Find something you like to do."
Mary says, "But I like my job. They just expect me to change everything at a moment's notice."
Tom says, "Don't listen to them. just do what you can do."
Mary says, "I am! I can't believe I completely forgot to call my aunt today."
Tom says, "Don't worry about it, she'll understand."
Mary says, "Do you know what she is going through? She needs me."
Tom says, "You worry too much, that's why you're so unhappy."
Mary angrily says, "I am not always unhappy. Can't you just listen to me?"
Tom says, "I am listening."
Mary says, "Why do I even bother?"

After this conversation, Mary was more frustrated than when she arrived home seeking intimacy and companionship. Tom was also frustrated and had no idea what went wrong. He wanted to help, but his problem-solving tactics didn't work.
Without knowing about life on Venus, Tom didn't understand how important it was just to listen without offering solutions. His solutions only made things worse. You see, Venusians never offer solutions when someone is talking. A way of honoring another Venusian is to listen patiently with empathy, seeking truly to understand the other's feelings. Tom had no idea that just listening with empathy to Mary express her feelings would bring her tremendous relief and fulfillment. When Tom heard about the Venusians and how much they needed to talk, he gradually learned how to listen. When Mary now comes home tired and exhausted their conversations are quite different. They sound like this:

Mary says, "There is so much to do. I have no time for me."
Tom takes a deep breath, relaxes on the exhale, and says, "Humph, sounds like you had a hard day."
Mary says, "They expect me to change everything at a moment's notice. I don't know what to do."
Tom pauses and then says, " "Hmmm."
Mary says, "I even forgot to call my aunt."
Tom says with a slightly wrinkled brow, "Oh, no."
Mary says, "She needs me so much right now. I feel so bad."
Tom says, "You are such a loving person. Come here, let me give you a hug."
Tom gives Mary a hug and she relaxes in his arms with a big sigh of relief. She then says, "I love talking with you. You make me really happy. Thanks for listening. I feel much better."

Not only Mary but also Tom felt better. He was amazed at how much happier his wife was when he finally learned to listen. With this new awareness of their differences, Tom learned the wisdom of listening without offering solutions while Mary learned the wisdom of letting go and accepting without offering unsolicited advice or criticism.
To summarize the two most common mistakes we make in relationships:
1. A man tries to change a woman's feelings when she is upset by becoming Mr. Fix -It and offering solutions to her problems that invalidate her feelings.
2. A woman tries to change a man's behavior when he makes mistakes by becoming the home-improvements committee and offering unsolicited advice or criticism.

IN DEFENSE OF MR. FIX -IT AND THE HOME-IMPROVEMENT COMMITTEE
In pointing out these two major mistakes I do not mean that everything is wrong with Mr. Fix-It or the home-improvement committee. These are very positive Martian and Venusian attributes. The mistakes are only in timing and approach.
A woman greatly appreciates Mr. Fix -It, as long as he doesn't come out when she is upset. Men need to remember that when women seem upset and talk about problems is not the time to offer solutions; instead she needs to be heard, and gradually she will feel better on her own. She does not need to be fixed.
A man greatly appreciates the home-improvement committee, as long as it is requested. Women need to remember that unsolicited advice or criticism especially if he has made a mistake-make him feel unloved and controlled. He needs her acceptance more than her advice, in order to learn from his mistakes. When a man feels that a woman is not trying to improve him, he is much more likely to ask for her feedback and advice.
Understanding these differences makes it easier to respect our partner's sensitivities and be more supportive. In addition we recognize that when our partner resists us it is probably because we have made a mistake in our timing or approach. Let's explore this in greater detail.

WHEN A WOMAN RESISTS A MAN'S SOLUTIONS
When a woman resists a man's solutions he feels his competence is being questioned. As a result he feels mistrusted, unappreciated, and stops caring. His willingness to listen understandably lessens.
By remembering that women are from Venus, a man at such times can instead understand why she is resisting him. He can reflect and discover how he was probably offering solutions at a time when she was needing empathy and nurturing.
Here are some brief examples of ways a man might mistakenly invalidate feelings and perceptions or offer unwanted solutions. See if you can recognize why she would resist:

1. "You shouldn't worry so much."
2. "But that is not what I said."
3. "It's not such a big deal."
4. "OK, I'm sorry. Now can we just forget it."
5. "Why don't you just do it?"
6. "But we do talk."
7. "You shouldn't feel hurt, that's not what I meant."
8. "So what are you trying to say?"