Колризер Джордж. Не стать заложником. Сохранить самообладание и убедить оппонента.

1. Bill George. Authentic Leadership: Rediscovering the Secrets to Creating Value (San Francisco: Jossey-Bass. 2003). p. 23.
2. Joseph Chilton Pearce, Magical Child: Rediscovering Noture's Plan for Our Children (New York: Dutton. 1977). p. 72.
3. John Bowlby. Attachment and Loss. Vol. 1: Attachment (New York: Basic Books and Hogarth Press. 1969).
4. J. Cassidy and P. R. Shaver (eds.). Handbook of Attachment: Theory. Research, and Clinical Applications (New York: Guilford. 1999).
5. Inge Bretherton. 'The Origins of Attachment Theory: John Bowlby and Mary Ainsworth." Developmental Psychology. 1992. 28. 759-775.
6. Gallup Study. "Poll Reveals Germans Are Just Working to Live," January 21. 2004. Available at www.dw-world.de/dw/article/ 0.1564.1094681.00.html.
7. Gallup Study. 2004.
8. Elisabeth Kubler-Ross. On Death and Dying (London: Tavistock. 1970); and Stephen Levine. Healing into Life and Death: A Gradual Awakening (New York: Doubleday. 1989).
9. James Lynch. The Broken Heart. The Medical Consequences of Loneliness (New York: Basic Books. 1977).
10. James Lynch. A Cry Unheard: New Insights into the Medical Consequences of Loneliness (Baltimore: Bancroft Press. 2000).
11. Silvano Arieti and Jules Bemporad. Severe and Mild Depression: The Psychotherapeutic Approach (New York: Basic Books. 1978).
12. Lynch, A Cry Unheard.
13. William Bridges. Managing Transitions: Making the Most of Change 2nd cd. (Cambridge. MA: De Capo Press).
Глава 4
1. Jamie Andrew. Life and Limb: A True Story of Tragedy and Survival (London: Portrait. 2003).
2. John Bowlby. A Secure Base: Clinical Applications of Attachment Therapy (London: Tavistock/Routledge. 1988). p. 11
227
НЕ СТАТЬ ЗАЛОЖНИКОМ
3. Bowl by. A Secure Base. p. 11.
4. John Bowlby. The Making and Breaking of Affectional Bonds (London: Tavistock Publications. 1979). p. 104.
5. Mortimer Feinberg and John J. Tarrant. Why Smart People Do Dumb Things (New York: Simon & Schuster. 1995).
6. John Bowlby. Attachment and Loss. Vol. 2: Separation: Anxiety and Anger (New York: Basic Books. 1973).
7. M. Ainsworth. M. C. Blehar, E. Waters, and S. Wall. Patterns of Attachment: A Psychological Study of the Strange Situation (Hillsdale. NJ: Erlbaum. 1978): Harry F. Harlow. "The Nature of Love." The American Psychologist. 3. 673-685; and M. Mahler. The Psychological Birth of the Infant (New York: Basic Books. 1975).
8. Robert S. Weiss. "Attachment in Adult Life." In С. M. Parkes and J. Stevenson-Hinde (eds.). The Place of Attachment in Human Behavior (New York: Basic Books. 1982). pp. 171 -184.
9. Weiss. "Attachment in Adult Life."
10. Bowlby. A Secure Base.
11. John Bowlby. Attachment and Loss. Vol. 1: Attachment (New York: Basic Books and Hogarth Press. 1969).
12. Joseph Chilton Pearce. Magical Child: Rediscovering Nature's Plan for Our Children (New York: Dutton. 1977).
13. Various versions of this saying are attributed to E'nstein. although the exact wording and source are not known.
14. Bowlby. The Making and Breaking of Affectional Bonds, p. 104.
15. "How Attachment Discoveries Help in Marriage and Other Love Relationships." Available at www.helpguide.org/mental/love_ relationship_advice_adult_attachment_help.htm.
16. Mukul Pandya. Robbie Shell. Susan Warner. Sandeep Junnarkar. and Jeffrey Brown. Nightly Business Report Presents Lasting Leadership: Whot You Con Learn from the Top 25 Business People of our Times (Upper Saddle River. NJ: Wharton School Publishing. 2005).
17. Diane L. Coutu. "Putting Leaders on the Couch: A Conversation with Manfred F.R. Kets de Vries." Harvard Business Review. 82(1): 64-71. 113.
18. Richard Branson. Losing My Virginity. How I've Survived. Had Fun. and Mode о Fortune Doing Business My Way (London: Virgin. 1998).
19. James W. Prescott. "Affectional Bonding for the Prevention of Violent Behaviors: Neurobiological. Psychological and Religious/
228
БИБЛИОГРАФИЯ
Spiritual Determinants." In L. J. Hertzberg and others (eds.). Violent Behavior Vol. I: Assessment and Intervention (New York: PMA Publishing. 1990). pp. 110-142.
20. Bill George. Authentic Leadership: Rediscovering the Secrets to Creating Value (San Francisco: Jossey-Bass. 2003). p. 31.
21. For a good read on self-esteem, see Nathaniel Branden. Self-Esteem at Work: How Confident People Make Powerful Companies (San Francisco, Jossey-Bass. 1998).
22. R. Gilligan. "Adversity. Resilience and Young People: The Protective Value of Positive School and Spare Time Experiences." Children ond Society, 2000. 14(1). 37-47.
23. American Psychological Association. "The Road to Resilience: 10 Ways to Build Resilience." 2004. Available at www.apahelpcenter. org/featuredtopics/feature.php?id=6&ch=4.
24. Carl Brashear. U.S. Naval Institute oral history interview, conducted November 17. 1989. at the U.S. Naval Station. Norfolk, quoted at www.chasingthefrog.com/reelfaces/menofhonor.php.
25. American Psychological Association. "The Road to Resilience: 10 Ways to Build Resilience."
Глава 5
1. Peler Senge. The Fifth Discipline: The Art & Practice of the Learning Organization (London: Random House. 1990). p. 249.
2. Salon. "Crazy Love: James Carville and Mary Matalin. Americas Oddest Couple. Offer Their Reflections on Valentine's Day." Available at www.salon.com/feb97/carville970212.html.
3. Brother David Steindl-Rast. Gratefulness. The Heart of Prayer. An Approoch to Life in Fullness. (Mahwah. NJ: Paulist Press. 1984).
4. Bob Bapes. "Coaching the Terrorist on Your Team." Available at
www.presentation-pointers.com/showarticle.asp?articleid=222.
5. Dana Muriel. "Brave Teacher Stopped Gun Rampage." CNN.com/ World. April 27. 2002. Posted at 2:49 p.m. EDT. Available at http:// archives.cnn.com/2002/WORLD/europe/04/27/gemiany.shooting.
6. Hans Toch. Violent Men: An Inquiry into the Psychology of Violence (Chicago: Aldine. 1969).
7. Jim Collins. Good to Great Why Some Companies Moke the Leap... and Others Don't (London: Random House. 2001).
8. Carl. R. Rogers, "The Necessary and Sufficient Conditions of Therapeutic Change." Journal of Consulting and Chninical Psychology. 1957. 21. 95-103.
229
НЕ СТАТЬ ЗАЛОЖНИКОМ
9. Roger Fisher and Scott Brown. Getting Together: Building Relationships os We Negotiote (New York: Penguin. 1988).
10. W. Donohue and W. Kolt. Managing Interpersonal Conflict (Newbury Park. CA: Sage. 1992).
11. Eric Berne. What Do You Soy after You Say Hello? (New York: Grove. 1972).
12. D. Balz. "Blair Meets with Sinn Fein at Belfast in Historic Talks." Washington Post, October 14. 1997.
Глава 6
1. William Isaacs. Dialogue ond the Art of Thinking Together (New York: Currency. 1999). p. 10.
2. Charles Fishman, "The Anarchist's Cookbook." Fast Company. 2004. (84). pp. 70-78.
3. James Lynch. The Language of the Heart: The Human Body in Dialogue (New York: Basic Books. 1985). p. 10.
4. John Kifner. Ex-Hostages on Kuwait Jet Tell of 6 Days of Sheer Hell. New York Times. Dec. 1 1.1984.
5. Eric Berne. Transactional Analysis in Psychotherapy (New York: Grove Press. 1961).
6. Jacqui Schiff and others. A Cathexis Reader (New York: Harper & Row. 1975).
7. Ronald Laing, The Self and Others (London: Tavistock. 1961).
8. H. Paul Grice. "Logic and Conversation." in Syntax and Semontics. Vol. 3. Speech Acts. ed. Peter Cole and Jerry L. Morgan (New York: Academic Press. 1975). pp. 41-58: Lynch. The Language of the Heart, and William Isaacs. Dialogue and the Art of Thinking Together.
9. Nandula Wanasekara. "Exam-Oriented Education System Should Be Changed." Doily News. Wednesday. November 20. 2002.
10. James Lynch. The Language of the Heart, p. 77.
11. James Lynch, The Language of the Heart.
12. Y. E. Sokolov. Perception and the Conditioned Reflex (New York: MacMillan. 1963).
13. James Lynch. A Cry Unheard: New Insights into the Medical Consequences of Loneliness (Baltimore: Bancroft Press. 2000).
14. 1.1. Pavlov. Conditioned Reflexes, trans. G. V. Anrep (London: Oxford University Press. 1927).
15. James Lynch. A Cry Unheard, pp. 198-205.
230
БИБЛИОГРАФИЯ
16. James Lynch. The Language of the Heart.
17. James Lynch. The Language of the Heart, pp. 140-145.
18. James Lynch. A Cry Unheard, p. 217.
19. James W. Pennebaker. Opening Up: The Heoling Power of Expressing Emotions, revised edition (New York: Guilford Press. 1997).
20. James Lynch. The Languoge of the Heart.
21. John Bowlby. Attachment and Loss. Vol. 3: Loss: Sadness and Depression (London: Hogarth Press. 1980).
22. James Lynch. The Language of the Heart, pp. 230-240.
23. James Lynch. The Longuoge of the Heart, p. 94.
Глава 7
1. Susan Dominius. "The Peacemaker of Flight 847." The New York Times. December 25. 2005.
2. Roger Fisher and William Ury. Getting to Ves Negotiating Agreement Without Giving In (New York: Penguin. 1983).
3. Roger Fisher and William Ury. Getting to Ves.
4. Jean Baptiste Lamarck. Zoological Philosophy, trans. Hugh Eliot (New York: Hafner. 1963).
5. Roger Fisher and William Ury, Getting to Yes.
6. William Ury. Getting Post No: Negotiating Your Way from Confrontation to Cooperation (New York: Bantam. 1993).
7. Robert Cialdini. Influence: The New Psychology of Modern Persuasion (New York: Quill. 1984).
8. Napoleon Hill. Think and Grow Rich Through Persuasion. Rev. ed. (New York: New American Library. 1992).
9. Robert Cialdini. Influence: Science and Practice (Boston: Allyn & Bacon. 2000).
10. Robert Cialdini. Influence.
11. Rosabeth Moss Kanter. Change Masters: Innovation and Entre- preneurship in the American Corporation (New York: Simon & Schuster. 1985).
Глава 8
1 Joseph Chilton Pearce. Magical Child: Rediscovering Noture's Plan for Our Children (New York: Dutton. 1977).
2. Antonio Damasio. The Feeling of What Happens: Body, Emotion and the Making of Consciousness (Heinemann: London, 1999).
231
НЕ СТАТЬ ЗАЛОЖНИКОМ
3. ВВС Series. The Humor) Mind, presented by Robert Winston. 2004.
4. David Boadella. Wilhelm Reich: The Evolution of His Work (Chicago: Vision Press. 1973).
5. Personal conversations w th Eva Reich.
6. Stephen M. Johnson. Character Styles (New York: W.W. Norton. 1994).
7. David Boadella. Wilhelm Reich.
8. William H. Frey. Crying: The Mystery of Tears (Minneapolis: Winston Press. 1985).
9. Elisabeth Ki'ibler-Ross. On Death and Dying (London: Tavistock. 1970).
10. Personal conversations with Eva Reich.
11. David Boadella. Wilhelm Reich.
12. Personal conversation with Daniel Goleman.
13. D. Kupfer and M. Haimowitz. 'Therapeutic Interventions. Part 1: Rubberbands Now." Transactional Analysis Journal. 1971. 1(H2). 10-16.
14. Fanita English. "The Substitution Factor: Rackets and Real Feelings." Transactional Analysis Journal. 1972. 1(1), Part II.
15. Daniel Goleman. Emotional Intelligence: Why It Con Matter More Than IQ (New York: Bantam. 1995). p. 328.
16. Yuichi Shoda. Walter Mischel. and Philip К. Реаке. "Predicting Adolescent Cognitive and Self-Regulatory Competencies from Preschool Delay of Gratification." Developmental Psychology. 1990. 26(6). pp. 978-986.
1 7. M. Scott Peck. The Rood Less Traveled: A New Psychology of Love Traditional Values and Spiritual Growth (New York: Simon & Schuster. 1978). p. 19.
18. Cary Cherniss. The Business Cose for Emotional Intelligence. The Consortium for Research on Emotional Intelligence in Organizations. 2004. Available at www.eiconsortium.org/research/business_ case _ for_ei.htm.
19. R. Boyatzis. The Competent Manager: A Model for Effective Performance (New York: John Wiley. 1982).
20. Edward L. Thorndike. "Intelligence and Its Uses." Harper's Mogazine. 1920. 740. 227-235.
21. Daniel Goleman. Working with Emotional Intelligence (New York: Bantam. 1998). pp. 375-376.
232
БИБЛИОГРАФИЯ
22. James Lynch. A Cry Unheard: New Insights into the Medical Consequences of Loneliness (Baltimore: Bancroft Press. 2000).
23. Roger Dobson and Jonathon Carr-Brown. "Just Look Up to Find Happiness." The Sunday Times-Britain. July 24. 2005.
24. Nigel Nicholson. Executive Instinct Managing the Human Animal in the Information Age (New York: Crown Business. 2000).
25. Nigel Nicholson. "How Hardwired Is Human Behavior?." Harvard Business Review. 1998. 76(4). 134-147.
26. Daniel Goleman. Emotional Intelligence, pp. 15-32.
27. Daniel Goleman. Emotional Intelligence: and Joshua Freedman. EQ Today, "Hijacking of the Amygdala: This is what happens in your brain whem you get really mad-ог really anything!" Available at www.eqtoday.com/archive/hijack.html.
Глава 9
1. "W Ima Rudolph (1940-1994)" Available at www.historychannel. com/exhibits/womenhist/?page=rudolph.
2. John Bowlby. The Making and Breaking of Affectional Bonds (London: Tavistock. 1979). pp. 103-118.
3. Michael Hebron. Golf Swing Secrets and Lies: Six Timeless Lessons (New York: Learning Golf. 1993), retrieved from www.buildfreedom. com/tl/tl04c.html.
4. Eleanor Roosevelt. This Is My Story (New York: Harper & Bros.. 1937).
5. Viktor Frankl. Man's Search for Meaning (London: Hodder & Stoughton. 1959).
6. Jim Collins. Good to Great: Why Some Companies Make the Leap... and Others Don't {London: Random House. 2001). p. 22.
7. Paul T. P. Wong. Tm Glad That I'm a Nobody: A Positive Psychology of Humility." International Network on Personal Meaning. Available at www.meaning.ca/articles/presidents_column/humility_ nov03. htm.
8. "Ex-NFL Star Tillman Makes 'Ultimate Sacrifice." Available at www. msnbc.msn.com/id/4815441.
9. Elisabeth Kiibler-Ross. On Death and Dying (London: Tavistock 1970).
10. Barry Schwartz. The Paradox of Choice: How the Culture of Abundance Robs Us of Satisfaction (New York: HarperCollins. 2004).
233
НЕ СТАТЬ ЗАЛОЖНИКОМ
11. Isaiah Berlin. "Two Concepts of Liberty." in Four Essays on Liberty (London: Oxford University Press. 1969).
12. Barry Schwartz. The Paradox of Choice.
13. Mihaly Csikszentmihalyi. Flow: The Psychology of Optimal Experience (New York: Harper & Row. 1990).
14. Pele, with Robert L. Fish. Pele: My Life and Beautiful Game (New York: Doubleday. 1977).
15. Mihaly Csikszentmihalyi. Flow.