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Д. Босман
СИСТЕМНЫЙ ПОДХОД К ПРОЕКТИРОВАНИЮ СОЦИОТЕХНИЧЕСКИХ СИСТЕМ
Введение
"Социо-техническая система представляет собой некоторую совокупность технических средств, процедур и правил, выполняющую заданную работу под управлением и контролем человека," - это определение справедливо как для простейших механизмов (например, двигающийся велосипед), так и для суперсложных систем (например, социальные сообщества и города).
Искусственно создаваемые элементы системы - технические средства и технологические процедуры - должны проектироваться, исходя из следующих основных: положений:
а) эффективность и надежность их работы основывается на физический законах и соответствующих объективных реалиях;
б) при этом учет и взаимосогласование возможностей человека и используемой техники имеет первостепенную важность.
Данная работа специально посвящена анализу второго положения.